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Core

Event manager training

Run days, meals and tickets for the season with confidence.

For managers About 20 minutes

What you'll learn#

Managers plan and run the season: festival days, meals and tickets. This guide covers each task and the habits that keep the committee's numbers right.

Module 1: Find your way around (3 min)#

  • The sidebar lists every area. Areas marked Soon are on their way.
  • The season picker in the top bar shows which season you're looking at. Check it before you edit anything.
  • The Overview shows the season's checklist and counts.

Module 2: Festival days (5 min)#

  1. Open the season

    Seasons → select the season's name.

  2. Add each day

    Add a day with the date, start and end time, venue and full address. Read more.

Module 3: Meals (7 min)#

  1. Agree the plan with your caterer

    Which meals on which days, the maximum you can serve, and the dietary options you'll actually cook.

  2. Create each meal slot

    Meals & RSVPs → Add a meal: day, name, serving time, adult and child price, capacity and dietary options. Read more.

  3. Pause, don't delete

    If a meal fills up or needs fixing once RSVPs start, use Pause. Deleting loses the record.

Module 4: Tickets (5 min)#

  1. Decide the ticket mix

    A season pass (valid for All days), day tickets, or both.

  2. Create each ticket type

    Tickets → Add a ticket type: price, quantity, maximum per order and optional sales dates. Read more.

Prices are part of the committee's record

Every price change is written to the audit log with your name. Agree prices with the committee before you change them during the season.

Checklist#

  • I can find the season picker and know which season I'm editing
  • Every festival day is added with times and venue
  • Meal slots match the caterer's plan and capacity
  • Ticket types, quantities and sales dates are agreed with the committee
  • I know to pause rather than delete once sales start